GessoSupport conversations
The maintenance, production, inventory or service problem, the investigation and the solution.
Data licensing for software companies
Your support tickets and product history could earn your company money.
If you build software for equipment maintenance, manufacturing, inventory or field service, your records show how teams solve real operational problems. We guide the export, remove identifying details and find buyers for the records you choose to include.
The records you already have
What could be valuable?
Bug investigations
Issue reports linked to reproduction steps, code reviews, tests and released fixes.
Product decisions
Customer requests, internal discussions and the decisions behind product changes.
A closer look
How software companies can license support tickets and development records to AI buyers
How it works
We handle exports,
preparation and buyers.
You choose the records. We guide your team through the work and bring you the licensing offer.
Tell us what you use
Bring the names of your support, development and team tools to a short call.
We guide the export
We walk your administrator through the export and prepare the records you select.
We find buyers
We present the prepared data, handle offers and complete the licensing sale.
Questions for industrial software
Before you begin.
Does this include our source code?
Only if you choose to include code and have the rights to license it. Support histories, issue discussions and product records can be assessed separately.
Will buyers connect to our customers' accounts?
Buyers receive a prepared dataset under a license. They do not receive access to your live product, support system or customer accounts.
Which tools should we mention?
Mention Zendesk, Intercom, Slack, Jira, Linear, GitHub and any other tools you use. Naming a tool does not connect it or upload data.
Start with what you already have
See what your
data could earn.
Get your payout estimate first. Book a call when you’re ready.
No email or data upload needed to see the numbers.